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How working together works
Short answer: Five clear steps from a free 20-minute call to a written scope, fixed price, documented work and handover. You own your accounts and can leave any time.
Five steps. You always know what happens next and what it costs.
1. Free 20-minute call
Tell me what is slow, risky or confusing. I ask a few questions. No pitch and no credit card. If I am not the right fit, I will say so and suggest who is.
2. Written scope and fixed price
Within one business day you get a one-page plan: what I will do, what is not included, the price and the timeline. Nothing starts until you say yes.
3. Access, safely
I use my own named admin account on your systems, not your personal login, and never ask for passwords by email. You can see and revoke what I have.
4. The work, documented
I do the work and write down what I changed in plain language: accounts, settings, vendors and how to undo it.
5. Handover and review
You get the documentation and the keys. On Care plans we review quarterly; on projects, I check in after 30 days to catch what came up.
Ground rules
- You own your domains, accounts, licenses and data
- Admin credentials are documented and handed to you
- Client data never goes into free consumer AI tools
- Month to month; leave with your documentation
- Ask me about insurance before we start. I will give you a straight answer and a certificate if you need one.