Break-fix means you pay by the hour when something breaks. Managed IT means you pay a monthly fee that covers prevention and support. Break-fix is cheaper while nothing goes wrong; managed IT is steadier and catches problems early. Most offices of three or more people are better served by a light managed plan.
Break-fix wins when
- You are a one- or two-person business with simple needs
- Your equipment is new and mostly cloud-based
- You are comfortable doing your own updates and backups
Managed IT wins when
- Downtime costs you real money
- Several people share files, email and accounts
- You want someone watching backups and security settings
- You prefer a predictable monthly bill
The middle path
Start with a one-time Security Checkup, fix the biggest gaps, then choose hourly help or a plan. You are not stuck either way. Care plans here are month to month.
A simple test
Ask: if our email or files were gone for two days, what would that cost? If the answer is more than a few months of a managed plan, prevention is the better buy.
Not sure which fits?
Take the 20-minute call and I will tell you which one I would pick in your shoes.
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