# IT Support & AI Consulting Pricing, Charlotte NC | Steady Hand IT

Source: https://steadyhandit.com/pricing/

[Home](https://steadyhandit.com/) / Pricing

# Pricing and engagement models

Short answer: Published prices: IT support from $79 per user a month, Security Checkup $495, AI Quick Start 500, hourly 25. Month to month, no lock-in.

    Published, simple and month to month. Pick the model that matches how you work.

    Steady Hand IT charges $79 to $129 per user per month for ongoing IT support (minimum 3 users), $125 per hour for one-off help, $495 for a Security Checkup, and $1500 for a two-week AI Quick Start. No long contracts. Software and hardware are billed separately at cost.

        Pay as you go

### Hourly help

        $125 per hour

- One-off fixes and questions
- 1-hour minimum
- No commitment

        [Ask for help](https://steadyhandit.com/contact/?topic=it)

        Ongoing

### Starter Care

        $79 per user, per month

- Remote help desk
- Updates and backup checks
- Minimum 3 users

        [Details](https://steadyhandit.com/it-support/)

        Best value

### Full Care

        $129 per user, per month

- Everything in Starter
- Security management
- Quarterly review and report

        [Details](https://steadyhandit.com/it-support/)

        Projects

### Fixed-price projects

        $495+ fixed

- Security Checkup $495
- AI Quick Start $1500
- AI Build from $4000

        [All services](https://steadyhandit.com/services/)

## How this compares

    Most published 2026 figures put fully managed IT for small US businesses at roughly $100 to $250 per user per month, with a typical range of $125 to $200. These plans sit below that because they have no 24/7 help desk and no in-house team. Larger providers will give you more coverage and more process; I give you direct access and lower cost. Choose what suits your risk.

    Benchmarks come from managed-IT vendor guides; see the sources in the research file. Your quote is the written scope, not this page.

## What is never hidden

- Fixed price in writing before any project work starts

- No setup fees on Care plans for businesses of 3 to 10 users (confirmed in your scope)

- Licenses and hardware bought in your name, at cost, no markup unless agreed

- Cancel Care any time with 30 days' notice; you keep all documentation

## Pricing questions

**Why do you publish prices?**
Because "request a quote" hides the one thing owners most want to know. A number lets you decide whether a call is worth your time.

**Are there extra charges?**
Software licenses, hardware and any third-party tools are billed to you at cost. Work outside your plan is quoted first at $125 an hour or as a fixed price.

**What about fewer than 3 users?**
Use hourly help or a one-time Security Checkup. They fit a solo owner or a two-person office better than a monthly plan.

**Do prices change?**
They may rise for new clients as demand grows. Current clients are told 60 days ahead of any change.

    [Book a free call](https://steadyhandit.com/contact/)